Airbnb CX Partner German & English


  • Oraș:
    Bucuresti
  • Categorie:
Aplică acum

As a Customer Support Agent, you will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness. You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society. You’ll be the face of some of the world’s top brands!

Your profile:

  • Ability to write and speak fluently, clearly and concisely in Italian and English
  • Availability for a full-time schedule, in shifts covering 10:00 – 00:00, Monday – Sunday, 5 days/ week
  • Previous customer support experience is an advantage
  • Excellent problem-solving abilities
  • Empathetic and can communicate in a caring and friendly manner
  • Strong time management skills and motivation to exceed expectations
  • Enjoy working in a fast-paced environment
  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
  • Strong team spirit with passion and drive to help users and deliver the best in customer service.
We offer:

  • Stable job – permanent labor contracts
  • Above-average fixed salary, performance bonuses
  • Monthly meal tickets
  • Public transportation and gym subscriptions reimbursement, after the trial period
  • Transportation vouchers for late shifts
  • International career – paid training and international career opportunities
  • Multilingual exposure – improve your spoken and written language skills
  • Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
  • Private medical insurance coverage – we work with one of the best suppliers, Medlife Medical Center where you will benefit from a Professional Package
  • Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more

Aplică acum