Ability to write and speak fluently, clearly and concisely in Italian and English
Availability for a full-time schedule, in shifts covering 10:00 – 00:00, Monday – Sunday, 5 days/ week
Previous customer support experience is an advantage
Excellent problem-solving abilities
Empathetic and can communicate in a caring and friendly manner
Strong time management skills and motivation to exceed expectations
Enjoy working in a fast-paced environment
Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
Strong team spirit with passion and drive to help users and deliver the best in customer service.
Stable job – permanent labor contracts
Above-average fixed salary, performance bonuses
Monthly meal tickets
Public transportation and gym subscriptions reimbursement, after the trial period
Transportation vouchers for late shifts
International career – paid training and international career opportunities
Multilingual exposure – improve your spoken and written language skills
Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
Private medical insurance coverage
Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more.
Additional Job Description