Airbnb CX Partner Italian & English (Work from home)

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Description and Requirements

Your profile:

  • Ability to write and speak fluently, clearly and concisely in Italian and English

  •  Availability for a full-time schedule, in shifts covering 10:00 – 00:00, Monday – Sunday, 5 days/ week

  •  Previous customer support experience is an advantage

  •  Excellent problem-solving abilities

  •  Empathetic and can communicate in a caring and friendly manner

  •  Strong time management skills and motivation to exceed expectations

  •  Enjoy working in a fast-paced environment

  •  Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

  •  Strong team spirit with passion and drive to help users and deliver the best in customer service.

We offer:

  • Stable job – permanent labor contracts

  • Above-average fixed salary, performance bonuses

  • Monthly meal tickets

  • Public transportation and gym subscriptions reimbursement, after the trial period

  • Transportation vouchers for late shifts

  • International career – paid training and international career opportunities

  • Multilingual exposure – improve your spoken and written language skills

  • Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

  • Private medical insurance coverage

  • Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more.


Additional Job Description 

Join our amazing Italian speakers team and work from home!

Aplică acum