Your profile:

• Ability to write and speak fluently, clearly and concisely in Italian and English

•  Availability for a full-time schedule, in shifts covering 10:00 – 00:00, Monday – Sunday, 5 days/ week

•  Previous customer support experience is an advantage

•  Excellent problem-solving abilities

•  Empathetic and can communicate in a caring and friendly manner

•  Strong time management skills and motivation to exceed expectations

•  Enjoy working in a fast-paced environment

•  Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

•  Strong team spirit with passion and drive to help users and deliver the best in customer service.

We offer:

• Stable job – permanent labor contracts

• Above-average fixed salary, performance bonuses

• Monthly meal tickets

• Public transportation and gym subscriptions reimbursement, after the trial period

• Transportation vouchers for late shifts

• International career – paid training and international career opportunities

• Multilingual exposure – improve your spoken and written language skills

• Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

• Private medical insurance coverage

• Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more.