Customer Support with French & English-Insurance market

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Ideal candidate
-Advanced level of French (speaking and writing) and medium level of English
-Availability to work on a full time schedule, Monday – Friday, 9:00 – 22:00
-Ability to analyze a problem and provide viable solutions
-Gracious attitude in client service and efficiency in solving the problems
-Efficient use of resources for the effective exercise of the activity
-Attention to detail
-Good general IT-Knowledge in the area of web-based applications and technologies used in that area

-Offering best level customer support or debt collection assistance for French clients via phone or e-mail
-Assist French end-clients of a local auto insurance company
-Review and interpret customer information in a variety of systems and apply that information to resolving the customer’s inquiry
-Balance customer service considerations with the exercise of efficiency with respect to time and call control

We offer:
– Stable job – permanent labor contracts
– Flexible schedule – rotating shifts
– Tenure salary increases
– Monthly meal tickets
– Public transportation and gym subscriptions reimbursement
– Monthly performance bonus
– Great rewards for referring your friends: consistent bonuses and prizes
– International career – regular training and international career opportunities
– Multilingual exposure – improve your spoken and written language skills
– Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
– Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
– Private medical insurance coverage
– Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

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