You have to be:

• Advanced level of French(B2-C1) and Medium level of English (B2)

•  Availability for a full-time schedule, Monday – Friday, 10:00 – 21:00

•  Previous interactive customer service experience

•  Solutions driven with strong critical thinking skills

•  Strong customer service orientation with an upbeat, people-minded personality and a willingness to go above and beyond for every customer

•  Innate desire to learn more about the product/service in order to better assist customers

What you will have to do:

• Availability for training and working from office

•  Reply to inbound customer inquiries in a call center environment (calls, e-mails, chat)

•  Process orders, provide product information and troubleshoot basic equipment issues

•  Confidently make product and service recommendations tailored to customers’ needs/wants

•  Build professional relationships and rapport with customers in order to deliver exceptional customer experiences

•  Consistently perform well within a fast-paced and constantly changing environment

•  Contribute to a diverse team

•  Have ability and willingness to tend to any other tasks as assigned

We offer:

• Stable job – permanent labor contracts

•  Above-average fixed salary, performance bonuses

•  Monthly meal tickets

•  Public transportation and gym subscriptions reimbursement, after the trial period

•  International career – paid training and international career opportunities

•  Multilingual exposure – improve your spoken and written language skills

•  Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

•  Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

•  Private medical insurance coverage

•  Special discounts across a variety of Banks, Telecoms, Gym & Fitness centers and more