Description and Requirements

Join a customer support team for our client, thе largest user-generated online gaming platform, thе #1 gaming site for kids and teens.

Recommended skills set:

• Fluent in German and English (B2-C1 in written and oral).
• Availability for a full time schedule, covering shifts between 10:00 – 22:30, Monday – Friday
• Availability to work from office in Bucharest
• Very familiar with French culture
• Internet and online gaming culture
• Modern, German slang and conventions
• Highly developed sense of integrity and commitment to community safety.
• Demonstrated passion for excellence with understanding their actions impact not only single users but an entire online community.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to stay focused, professional and accurate when reviewing large amounts of text.
• Has “thick skin” and is able to maturely and professionally review a wide variety of text.
• Strong self-organization, decision making and analytical abilities.
• Strong detail orientation and communication/listening skills.
• Possess a strong work ethic and team player mentality.

Comfortable working with:

• Gmail
• Okta/Yubikey
• Google docs (spreadsheets in particular)
• Slack
• Zoom (online meetings)

On this rolе, you would:

• Develop a solid understanding of what is appropriate and inappropriate for Roblox users.
• Review lines of text to determine if it is appropriate for the different Roblox audiences (children and older players) and sort the text into predefined categories such as racist, bullying, grooming, profanity, etc.
• Suggest text that can circumvent the text filter.
• Be able to review and maintain professionalism with all types of potential content. Reviewers will encounter all varieties of content, including content that is graphic, violent, explicit, pornographic, or disturbing.
• Show appropriate judgement in alerting others when encountering content that requires further action.
• Communicate effectively with team members via chat and email.

We offer:

• A multicultural fast-growing environment
•  Above-average fixed salary, performance and tenure-based bonuses, depending on the position
•  Monthly meal tickets
•  Free access to our modern and fully-equipped employees’ gym space in our office building in Bucharest
•  Private medical subscription coverage
•  Extra health benefits: special discounts for dental care and optical services with our partners
•  Reimbursement for your public transportation subscription, after the trial period (if you work from office)
•  Gym subscription reimbursement, after the trial period
•  Free subscription to the Bookster virtual library
•  Dedicated psychologist available for free sessions (online or face to face)
•  Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
•  Paid training and international career opportunities
•  Multilingual exposure – improve your spoken and written language skills
•  Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

Additional Job Description

What are you waiting for? Join our amazing team of German content moderators!🎮