Telecom Sales&Operations Specialist(French & English) REMOTE


  • Oraș:
    Work from home
  • Categorie:
Aplică acum

Description and Requirements

As part of the team, you will be connected to our world-class networks, supported by our amazing people who deliver best-in-class customer service, and part of a culture that puts giving back to communities at the heart of everything we do.

The mission of the new team:

  • receiving calls directly from customers in the consumer market;
  • promote and sell telecommunications products and services;
  • develop and maintain a relationship of trust with customers in order to retain this customer base and maximize the company’s income;
  • contact current and potential clients of the company for canvassing and solicitation purposes;

What we expect from the new joiners:

  • advanced French & English knowledge: you will interact with Canadian customers, so any previous experience with Quebec French will be welcomed;
  •  availability for a full-time schedule, in shifts covering 5 days/week, Monday – Sunday;
  •  availability for working on late & night shifts, in rotation covering 15:00 – 03:00 a.m.;
  •  previous customer service or sales experience is desired;
  •  solutions driven attitude with strong communications skills;
  •  strong customer service orientation;
  •  desire to learn more about the product/service in order to better assist customers;
  •  ability to recognize and act on profitable business opportunities;
  •  demonstrated ability to negotiate skillfully, even in challenging situations, seeking a balance between client and business needs;
  •  flexibility and self motivation in dealing with rapidly changing priorities and work volumes;

We offer:

  • Work remote from any city/town/village in Romania
  • Stable job – permanent labor contracts
  • Above average fixed salary, performance bonuses, extra-payment for weekend shifts
  • Monthly meal tickets
  • Free access to our modern and fully-equipped employees’ gym space in our offices
  • International career – paid training and international career opportunities
  • Multilingual exposure – improve your spoken and written language skills
  • Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
  • Private medical insurance coverage
  • Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

Additional Job Description

If you are a French speaker and prefer to work from home, but in night shifts, don’t miss this opportunity and join now our awesome team!
Language Reference
English
French

Aplică acum