As part of the team, you will be connected to our world-class networks, supported by our amazing people who deliver best-in-class customer service, and part of a culture that puts giving back to communities at the heart of everything we do.

The mission of the new team:

• receiving calls directly from customers in the consumer market;

•  promote and sell telecommunications products and services;

•  develop and maintain a relationship of trust with customers in order to retain this customer base and maximize the company’s income;

•  contact current and potential clients of the company for canvassing and solicitation purposes;

What we expect from the new joiners:

• advanced French & English knowledge: you will interact with Canadian customers, so any previous experience with Quebec French will be welcomed;

•  availability for a full-time schedule, in shifts covering 5 days/week, Monday – Sunday;

•  availability for working on late & night shifts, in rotation covering 15:00 – 03:00 a.m.;

•  previous customer service or sales experience is desired;

•  solutions driven attitude with strong communications skills;

•  strong customer service orientation;

•  desire to learn more about the product/service in order to better assist customers;

•  ability to recognize and act on profitable business opportunities;

•  demonstrated ability to negotiate skillfully, even in challenging situations, seeking a balance between client and business needs;

•  flexibility and self motivation in dealing with rapidly changing priorities and work volumes;

We offer:

– Stable job – permanent labor contracts

– Above average fixed salary, performance bonuses, extra-payment for weekend shifts

– Monthly meal tickets

– Transportation vouchers for late shifts

– Free access to our modern and fully-equipped employees’ gym space in our offices

– Public transportation reimbursement, after the trial period

– International career – paid training and international career opportunities

– Multilingual exposure – improve your spoken and written language skills

– Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

– Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

– Private medical insurance coverage

– Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more