As part of the team, you will be connected to our world-class networks, supported by our amazing people who deliver best-in-class customer service, and part of a culture that puts giving back to communities at the heart of everything we do.

The mission of the new team:

• receiving calls directly from customers in the consumer market;
• promote and sell telecommunications products and services;
• develop and maintain a relationship of trust with customers in order to retain this customer base and maximize the company’s income;
• contact current and potential clients of the company for canvassing and solicitation purposes;

What we expect from the new joiners:

• advanced French & English knowledge: you will interact with Canadian customers, so any previous experience with Quebec French will be welcomed;
•  availability for a full-time schedule, in shifts covering 5 days/week, Monday – Sunday;
•  availability for working on late & night shifts, in rotation covering 15:00 – 03:00 a.m.;
•  previous customer service or sales experience is desired;
•  solutions driven attitude with strong communications skills;
•  strong customer service orientation;
•  desire to learn more about the product/service in order to better assist customers;
•  ability to recognize and act on profitable business opportunities;
•  demonstrated ability to negotiate skillfully, even in challenging situations, seeking a balance between client and business needs;
•  flexibility and self motivation in dealing with rapidly changing priorities and work volumes;

We offer:

• Work remote from any city/town/village in Romania
• Stable job – permanent labor contracts
• Above average fixed salary, performance bonuses, extra-payment for weekend shifts
• Monthly meal tickets
• Free access to our modern and fully-equipped employees’ gym space in our offices
• International career – paid training and international career opportunities
• Multilingual exposure – improve your spoken and written language skills
• Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
• Private medical insurance coverage
• Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more